Jackson Family Funeral Directors Ltd Privacy Policy

Nature of work – Funeral Directors

Description of processing:

The following is a broad description of the way this organisation/data controller processes personal information. To understand how your own personal information is processed you may need to refer to any personal communications you have received, check any privacy notices the organisation has provided or contact the organisation to ask about your personal circumstances.

Reasons/purposes for processing information:
We process personal information to enable us to fulfill our services, to maintain our accounts and records and to support and manage our staff.

Type/classes of information processed:
We process information relevant to the above reasons/purposes. This may include:

— personal details
— family, lifestyle and social circumstances
— financial details
— employment and education details
— goods or services provided

We also process sensitive classes of information that may include:
— religious or other beliefs of a similar nature

Who the information is processed about:

We process personal information about our:
– employees
– customers and clients
– suppliers and services providers
– advisers, consultants and other professional experts
– complainants and enquirers

Who the information may be shared with:
We sometimes need to share the personal information we process with the individual themself and also with other organisations. Where this is necessary we are required to comply with all aspects of the Data Protection Act (DPA). What follows is a description of the types of organisations we may need to share some of the personal information we process with for one or more reasons.

Where necessary or required we share information with:
– family, associates and representatives of the person whose personal data we are processing
– central government
– suppliers and service providers
– debt collection and tracing agencies
– financial organisations

Additional reasons

Trading and sharing personal information:
Personal information is traded and shared as a primary business function. For this reason the information processed may include name, contact details, family details, financial details, employment details, and goods and services. This information may be about customers and clients. The information may be traded or shared with business associates and professional advisers, agents, service providers, customers and clients, and traders in personal data.

CCTV for crime prevention:
CCTV is used for maintaining the security of property and premises and for preventing and investigating crime, it may also be used to monitor staff when carrying out work duties. For these reasons the information processed may include visual images, personal appearance and behaviours. This information may be about staff, customers and clients, offenders and suspected offenders, members of the public and those inside, entering or in the immediate vicinity of the area under surveillance. Where necessary or required this information is shared with the data subjects themselves, employees and agents, services providers, police forces, security organisations and persons making an enquiry.

How long do we keep your information? 

▫   Jackson Family Funeral Directors Ltd will process personal data for up to 1 year after you contact us or the date of the funeral/for as long as is necessary to allow us to fulfill your funeral services and will securely store the personal data indefinitely so we have a record of the funeral for the purposes stated above. 

How do I access the information you hold about me? 

Your rights as a data subject. 

▫   Right of access – you have the right to request a copy of the information that we hold about you. 

▫   Right of rectification – you have the right to correct data that we hold about you that is inaccurate or incomplete. 

▫   Right to be forgotten – in certain circumstances you can ask for the data we hold about you to be erased from our records

▫   Right to restriction of processing – where certain conditions apply to have a right to restrict the processing. 

▫   Right of portability – you have the right to have the data we hold about you transferred to another organisation

▫   Right to object – you have the right to object to certain types of processing such as direct marketing. 

▫   Right to object to automated processing including profiling – you also have the right to object to the legal effects of automated processing or profiling. 

▫   We do not carry out automated processing or profiling. 

▫   Right to judicial review: in the event that Jackson Family Funeral Directors Ltd refuses your request under rights of access, we will provide you with a reason as to why. You have the right to complain as outlined below. 

All of the above requests will be forwarded on should there be a third party involved (See ‘Who might we share your information with’) in the processing of your personal data. 

Please note that the above legal rights apply to the personal data we hold about you, as a living person, rather than any data relating to the deceased. 


In the event that you wish to make a complaint about how your personal data is being processed by Jackson Family Funeral Directors Ltd (or third parties as described in ‘Who might we share your information with’), or how your complaint has been handled, you have the right to lodge a complaint with us or directly with the supervisory authority.