Independent Funeral Directors in Malvern, Upton-Upon-Severn and Worcester serving Worcestershire and the Three Counties
“Caring for you and your family is at the heart of what we do'“
Andrew Phillips Funeral Services is an Independent Family Run Funeral Directors Serving the Three Counties. Started by Andrew Phillips in 2014 the firm set out to provide the very best of care at a fair reasonable price. Over the past 5 years Andrew Phillips and his team have served hundreds of families across Worcestershire, Herefordshire and Gloucestershire as well as across the UK.
Andrew and his team are dedicated to putting your needs first and always will plan the funeral taking into account your wishes and budget from the very start. This way of arranging and conducting funerals has always been appreciated by families putting them at ease and in control of the process and has led to Andrew Phillips Funeral Services being highly recommended. A selection of testimonials are below.
I wish to thank you for carrying out the Funeral Service for my Husband Maurice, in November 2016.
Your help and advice was very welcome when it was a very difficult time, and your attention to detail, carried out in a sensitive and understanding way was appreciated and you are to be recommended.
Engaging Anna Briggs to lead the service at the Crematorium was an excellent choice, along with all your work, and i couldn’t have asked for anything better.
Thank you again
"Just to say how Andrew had listening skills, Attention to detail and Respect for family. He carried out an excellent funeral service. I don't wish to use this in the same way as say 'trip advisor' but I wish to help anyone who has a very difficult decision as to the way forward in a very sensitive mind field of processes that are not familiar. I found this company able to solve all of the problems that are mentioned above. Just a big thank you and I hope this helps others in their difficulties and that this comment is really posted in the hope that it will help other people" -
I cannot recommend Andrew Phillips Funeral Services highly enough for there caring and professional service. The attention to detail is second to none from listening to your requirements, offering advice when needed, and keeping you informed of proceedings on an almost daily basis nothing is to much trouble.
The eulogy written for my mother was exceptional and people are still talking about it now, it was also read by Andrew Phillips at the service and was done in a most professional and appropriate way. Overall Andrew Phillips Funeral Services made a very difficult time a lot easier by providing such a caring and sensitive service.
Thank you Andrew
How fortunate to walk in the direction of Andrew Phillips Funeral Services shortly after my husband passed away. From an initial brief chat with Hayley to a visit at home from Andrew, my family and I were put at ease to know that the way we wanted to say goodbye to Jon was possible. We found Andrew caring, sensitive and helpful, the service was just beautiful and we were able to remember Jon the way we wanted. Thank you Andrew for being there for us.
Mrs C. Stevens
Thank you once again for all your help before and during the funeral of my mother. We were very impressed by your discrete and unobtrusive approach and the way you offered help at each stage. Anne Matthews, the celebrant, designed and delivered a moving service in accordance with our wishes.
Finally we would not hesitate to recommend your company to others.
- Richard Lisle
Losing my Mum was the worst thing that has ever happened to me but Andrew picked me up and gently guided me through the painful business of planning her funeral. Their kindness and support in sorting everything for me was wonderful. Mum's funeral was beautiful, her gorgeous cardboard coffin covered with pictures of bluebells was echoed in their lovely design for the order of service. The lovely kind and caring Anne Matthew was a wonderful choice as celebrant as she spoke so movingly about Mum as if she had known her. People said it was the loveliest funeral they had ever been to so my heartfelt thanks to you Andrew x
- L. Burton
I Cannot speak highly enough of Andrew's professionalism and understanding. From the moment he answered the phone he understood my wishes and did not foist any "funeral plans" onto me which many other funeral firms tried to do. He was flexible and offered advice when I needed it and between us my Mother had the funeral she had requested. Andrew really made the whole process as simple and painless as was possible. Would definitely very highly recommend Andrew Phillips Funeral Services.
- Alexis Robinson
It was good fortune that we chose Andrew Phillips to deal with the arrangements for my father's funeral. My mother, sister and I felt that we would hopefully get a more personal and caring service from an independent company so we googled who was available in the area. How fortunate we were!
We cannot recommend Andrew, and their team highly enough.
— The Williams Family
I just wanted to thank everybody at Andrew Phillips, the day could not of been better or more beautiful, our whole family were thrilled with the location of dads plot and the relaxed ambience of the day.
Once again thank you for treating him so respectfully and helping us give him the send off he had asked for.
"Friendly, Compassionate, Sensitive"
The first thing that impressed me about Andrew on initial contact was his flexibility of approach to our situation compared to the other local funeral firms, stating that family wishes and needs were uppermost over the constraints of the local infrastructure.
This helped us to choose the firm to help to say goodbye to Mum and throughout we found that Andrew at all times was friendly, compassionate, sensitive and professional in all matters of the arrangements.
His planning of the funeral was meticulous, which was executed in a very dignified manner with Andrew himself very much involved in the proceedings.
It was of great comfort to me, my father and family that Mum's funeral arrangements were looked after by Andrew in such a personal way throughout.
Thank you Andrew for looking after us and Mum so well and I would surely recommend your excellent services anytime.
We had no prior recommendation but are really pleased that we chose to use Andrew Phillips service. Firstly we were delighted that Andrew was able to visit Mum's home to discuss the funeral arrangements and luckily for us was able to be with us within half and hour of our initial phone call. From the moment we met Andrew we were impressed by his professionalism and kindness and genuine wish to support us through this difficult time. Although professional at all times he had a very friendly and approachable manner and nothing was too much trouble. He was supportive and sympathetic throughout the process. His experience was invaluable having not had to arrange such occasion previously. He was very willing to accommodate little details to the day that were important to us. The florist he used was excellent. He worked hard to ensure the arrangements for the cremation, service of thanksgiving and reception afterwards went very smoothly. My mother, sister and myself would certainly be only too pleased to recommend his services to you. Thank you once again Andrew.
- J. Cole
"It was also comforting to deal with someone who is a really pleasant and caring individual with a warm and friendly approach, making the whole funeral process more bearable. I highly recommend Andrew and his team as outstanding Funeral Directors"
- Mr. Gordon
"I could not have made a better choice."
I initially contacted Andrew Phillips simply because his was the only advert in a booklet I had been handed that specifically mentioned green burials. However, I do not think I could have made a better choice. With the sympathetic but efficient help of Andrew and his team I was able to give my husband exactly the type of funeral I had in mind and that I think he would have approved of.
- Mrs. Francis
“Thank you, Thank You.
Thank you, thank you to Andrew and his lovely staff.in the way they took care of my husband Jed .Right from the start just calling in to ask for details we knew this was the right place to come. The service that Andrew took was excellent, nothing was to much trouble, the coffin will be talked about for a long time. So thank you again from Carol and Lorraine.”
— Carol and Lorraine
“I Cannot speak highly enough of Andrew’s professionalism and understanding. From the moment he answered the phone he understood my wishes and did not foist any “funeral plans” onto me which many other funeral firms tried to do. He was flexible and offered advice when I needed it and between us my Mother had the funeral she had requested. Andrew really made the whole process as simple and painless as was possible. Would definitely very highly recommend Andrew Phillips Funeral Services. ”
— Alexis Robinson
“I just wanted to thank everybody at Andrew Phillips, the day could not of been better or more beautiful, our whole family were thrilled with the location of dads plot and the relaxed ambience of the day.
Once again thank you for treating him so respectfully and helping us give him the send off he had asked for.”
— Debi Christian September 2017
“On behalf on me and my family we would like to thank Andrew and his staff for a truly lovely service this morning for my late dad Stephen Finlow , he went above and beyond on everyway possible and we can’t thank him enough , he gave us an amazing service and did us all so proud, thank you again to Andrew and his staff ”
— Sara Finlow November 2017
“I would like to thank Andrew & his team for the sympathetic way in which we were helped to arrange my mothers funeral, Joyce Chalmers, I was impressed with every aspect of the funeral & would highly recommend. ”
— Ian Chalmers November 2017
“Andrew and his team provided an exemplary service for my Mothers Funeral. Nothing was too much trouble and Andrew was more than happy to help out with additional arrangements and deal with matters over the Christmas period. We would highly recommend the firm, the levels of professionalism and kindness was very much appreciated.”
— Paul Stevenson January 2018
“Thank you very much for all your help and kindness shown over the arrangements for Dad’s funeral. I don’t think that we could have found anyone better to organise the occasion. Thank you especially for your patience and sensitivity over me seeing Dad for one last time. Please pass on my thanks to your colleagues. I would certainly have no hesitation in recommending Andrew Phillips Funeral Services to anyone.
Best wishes, David”
— David March 2018
“To Andrew, Tracey, Donna and all at Andrew Phillips
I just wanted to pass on a thank you from the family for the compassionate and professional way you dealt with things on our behalf at dad’s funeral yesterday.
We appreciate that everything was done to a very tight timescale but thought the arrangements and service went very well and everything was exactly as we wanted it.”
— Stuart January 2018
To everyone at Andrew Phillips funeral services. I’m not very good with words but just want to thank you all for everything you did for my late Father “Eddie”. I cannot believe the care and kindness me and my family received from you all, your truly amazing. Everything was absolutely perfect every detail was as we requested. Andrew walking in front of my Dad on his final journey brought tears to my eyes. You all showed so much respect for my Dad. I’m sure if my Dad was looking down on us, he would have been happy with his send off. (As undertakers go, you are certainly “The best” that we seen. Kindest regards Dawn Box”
— dawn box May 2017
“Dear Andrew and the team, Thank you so much for everything you did to help us through this difficult time. From the first phone call that Tuesday evening through to yesterday. Your love and compassion just flows through you, putting us completely at ease knowing everything was perfectly cared for and in order. Thank you Hayley too, you’re a special team. With love and thanks from Helen and Michael xxx”
— Helen and Michael
We knew from the moment we asked you to help us with Hugh’s funeral that we were in very safe and sensitive hands. We felt totally confident that all that needed to be done would be done, nothing we asked for was ever too difficult or too much for you. You were so very patient! Your suggestion for Hugh’s casket was simply wonderful. Thank you so very much! Yours sincerely Rosemary, Claire and all the family”
— Rosemary, Claire and all the family
“Dear Andrew and staff, Thank you for guiding me through the most difficult time of my life. You were so friendly and down to earth, nothing was ever too much trouble, your compassion, professionalism and support were second to none. Such sound advice to help my daughter cope with her Dad’s death. I will be eternally grateful to you for this and so much more - A huge thank you! With best wishes Jane Mulvale”
— Jane Mulvale May 2017
“Andrew and all the staff, we just wanted to say thank you, you really made Wesley’s send off really special, everyone at the funeral commented about the wonderful service you gave, everything was perfect. I’m sure you will have many looking for future funerals. You were so caring and thoughtful, we can highly recommend your services. Wez would have been so proud of the beautiful white cars. We really do thank you from the bottom of our hearts for the kindness you having the flowers re-done and balloons. Thank you for the wonderful service, you really did a fantastic job, we highly recommend your services. Thank you Love Lynn and Mick Nash”
— Lynn and Mick Nash May 2017